This website is run by Social Care Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille e-mail firstname.lastname@example.org or call 0300 30 33 444.
We’ll consider your request and get back to you in seven working days.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us by e-mailing email@example.com or call 0300 30 33 444.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We provide a text service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. Visit our Contact us page.
Social Care Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed.
Many of the PDFs on our website are non-accessible because:
There are a number of technical errors on our website that make some parts of our content non-accessible. We have listed below the non-accessible parts and the following reasons.
Some images and icons do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We plan to add text alternatives for all images by September 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.
Some PDF documents are non-accessible to screen readers. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships)
We plan to develop HTML templates for new documents so as we publish new content we’ll make sure our documents meet accessibility standards by September 2020.
There are a number of technical errors on our website that make some parts of our content non-accessible. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
We plan to fix all technical issues listed by September 2020.
Some videos on our site are missing a title attribute or the 'title' attribute is empty which means so people using a screen reader cannot access the title of the information. This fails WCAG 2.1 success criterion 4.1.2 (Name, Role, Value).
We assessed the cost of fixing the issues with the use of iFrames on our site. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in 2021.
Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
This website was last tested on 27 July 2020. The test was carried out by Social Care Wales using accessibility testing tool called SiteImprove.
We used this approach because it allows us to assess the entire website to locate and fix issues that are common across a number of pages on the across all parts of the website.
We tested https://www.inductionframework.wales/
This statement was prepared on 27 July 2020.