How to use the Principles and values website -

advice for workers


What is the Social Care Wales Principles and values award?

The Social Care Wales Principles and values award is an online course and assessment based on the first two sections of the All-Wales induction framework for health and social care.

Before starting the course, we recommend that you speak to your manager and check the Social Care Wales website to see if you are already eligible to register with an accepted qualification or by having suitable workplace experience. 

If you do not already have an accepted qualification (or suitable experience) you may choose to achieve the Principles and values award to use as evidence to support an application to register.

Once you have successfully completed the required workbook and passed the assessment for that workbook, you will be able to download your Principles and values award certificate. This can then be used as evidence to support an application to register made via SCWonline the Social Care Wales registration portal. Once registered, you will need to complete a required qualification by the time you renew your registration in three years’ time.

Setting up your account

To set up your Principles and values award account you will need to click on a unique link that will have been sent to you by email from your manager.

You must click the link you receive to create an account. The link will take you to the ‘Sign up’ page, if for any reason you cannot click on the link please copy and paste it into your browser (URL bar).

You will need to complete all of the boxes asking for information. It is important that you use the same email address that your manager used to invite you when creating your account.

You should notice that once you have selected which type of workbook you want to complete (Children’s or Adults) that the managers code section of the form completes automatically. This code links you to your manager.

Once you have completed this page and clicked ‘Sign up’ your account is created. You can log in at any time using your chosen email and password by visiting the log in page:

Getting started

Once logged in you will see the title of the award. Please click continue to access the workbooks.

When you reach the workbook sections screen, please read the section called ‘Welcome to your route to register.

Once you have read this section you will need to select your workbook.

Please note to achieve the Principles and values award you will only need to complete the workbook that’s relevant to your role either:

Workbook 1 for those working with adults or

Workbook 2 for those working with children and young people.  

Click view to see the sections of the workbook. If you are completing the workbook online, you need to work through each section providing the required information ensuring you click the ‘Save Progress’ button, before continuing to the next section.

Once you have completed all sections of your workbook you will need to click submit to send it to your manager to evaluate.

We recognise that some workers may have already completed a paper workbook. If you and your manager are in agreement that you have already completed the workbook offline, to reach the assessment you will need to add some text for example ‘completed offline’ to each box, ensuring you click ‘Save Progress’ followed by continue – you must do this for each box in every section of your workbook. It might be easier to copy and paste this text into each section.


Once your sections are saved, they will change from incomplete to complete on the menu.

When all sections of a workbook are complete you must click submit on the main workbook menu for the work to be sent to your manager to review. This will lock your workbook and give your manager the opportunity to approve or reject the workbook in their account.

Once you have passed a section this will become read only, meaning you can see your work and your manager comments but no longer make any changes to that section. Any rejected section can be reviewed and added to before being resubmitted to your manager to be evaluated again.

Only once your manager has approved all sections of the workbook will the ‘Assessment’ section unlock. There are 20 multiple choice questions in the assessment, to pass the assessment, you must answer more than 75 per cent of the questions correctly. If you fail the assessment it will lock for 48 hours but you can retake it once the time has passed.

When you have successfully completed the assessment, you should be able to access your Principles and values award certificate in your account at any time.  

Useful information - for workers

Why are there seven workbooks and which ones do I need to complete?

The Principles and values award is part of a bigger Induction called the All-Wales induction framework. To complete the Principles and values award you will only need to complete and pass either workbook 1 if you work with adults or workbook 2 if you work with children. The award can only be achieved once.  If you work with both groups (children and adults) we recommend you speak with your manager and complete the workbook for the group you predominantly work with. Once you have completed either workbook 1 or 2 and passed the assessment you will have gained the Principles and values award and can apply to register with Social Care Wales.

Workbooks 3-7 are another part of the All-Wales induction framework these can be used to support the completion of an induction for staff who need it. Anyone wishing to use the site to also complete workbook 3-7 as part of a wider induction, will find that these workbooks unlock once they have passed their Principles and Values Award. Please note there are no assessments for workbooks 3-7 as these workbooks are not mandatory and make up part of the wider framework further full information about the All-Wales Induction Framework including the required progress logs  can be found on the Social Care Wales website.

I selected the wrong workbook type (adults/children) when setting up my account how do I change this?

You will need to contact us to change your account settings. Please email requesting the change please ensure your email includes your name and the email address you used to set up your account.

Who should I speak to if I have questions about filling in my workbook answers?

The manager linked to your account evaluates your workbook. They would be the best person to speak to about the work.

What do I do if I need to change the manager set up to evaluate my workbooks?

If you require us to change the manager evaluating your workbooks, please email providing:  your name, your email address, your new managers name and the email address they used to set up their manager account on the site. Once we have this information, we will be able to make the update for you.

What do I do if I am having a technical issue with the site?

If you require assistance with an issue with your Principles and Values Award account, please email providing: your name, your email address, your managers details, information about the error or issue and confirmation if you would be happy for us to change the password and log into your account to investigate further.

I have forgotten my password and can’t log in?

If you have forgotten your password you can send yourself an email link to set a new one from

I don’t have a submit button on my account, what should I do?

You must complete all sections of your workbook before the submit button will appear. Please ensure that you have clicked the ‘Save Progress’ button at the end of each section. Once all sections are complete and saved the submit button will appear on the main workbook menu next to the name of the workbook. You will know if you have submitted your workbook to your manager as it will lock and say being evaluated.

Downloading copies of completed workbooks.

Once a fully approved completed workbook has been returned to you from your manager, a button called download a copy will appear in your account on the menu next to the workbook name.

This feature has been added to all accounts following feedback that workers would like to keep a copy of their work to be used for future learning. Clicking the download button will create and download a PDF version of your completed workbook, including your manager comments, this may take a few seconds to generate but once created, you will have a PDF which you can then save to your device.

Where can I download my certificate?

When you have successfully completed the assessment, you should be able to access your Principles and Values Award certificate in your account at any time.  To do this click the 'account' button in the top right corner of the screen, this will load your details including a button called 'Get Certificate', clicking this will download a copy of your certificate to your computer or device.

What do I do once I have finished the Award and have my certificate?

To register you will need to make an application using your certificate as evidence. You can find out more about registering on the Social Care Wales website 

To make an application to register please head to and complete and submit the required application form. If you require any assistance when applying to register please contact our registration team by emailing